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Support

Customer success through service, support and professional consultation.


Contact Laser Support
1-800-367-7890
Find Your Support Location
Laser Machining Support
Call us at 866-247-4767 or email us at
LMTservice@coherent.com
Laser Technical Support
support

Customer satisfaction is Coherent’s most important measure of quality. Factory trained service engineers, in offices throughout the world, offer technical support and quick response time. Continuous training of technical support and field service engineers ensure the very best in product and customer care.

Laser Trouble Shooting

It is the mission of the Coherent Product Support Team to provide the real-time service expected from the leader in the laser industry. This section of Coherent’s Service and Support site is to provide you with a complete array of service tools and information.

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Laser Installation Guide

Coherent laser systems are typically unpacked and installed for the first time by a factory-certified engineer. The Coherent Preinstallation Guidelines are designed to provide purchasers with the appropriate information to prepare their facility for arrival and subsequent installation of the new laser system.

DIAMOND E-1000 Preinstallation Manual
DIAMOND E-1000 Preinstallation Manual
Diamond E-250 Preinstallation Manual
Diamond E-250 Preinstallation Manual
Diamond E-400 Preinstallation Manual
Diamond E-400 Preinstallation Manual
Diamond J-3 Series Preinstallation Manual, RevAB
Diamond J-3 Series Preinstallation Manual, RevAB
Diamond J-5 Series Preinstallation Manual, RevAA
Diamond J-5 Series Preinstallation Manual, RevAA
Laser Cooling Guidelines for Innova Ion Laser Systems
Laser Cooling Guidelines for Innova Ion Laser Systems
Compass 315M Quick Setup and Packing Guidelines
Compass 315M Quick Setup and Packing Guidelines
Diamond G50/100 Quick Setup Guide
Diamond G50/100 Quick Setup Guide
Sapphire 488-20 Quick Setup and Packing Guidelines
Sapphire 488-20 Quick Setup and Packing Guidelines
Vitesse Quick Setup Guide
Vitesse Quick Setup Guide
AVIA 266 Preinstallation Manual
AVIA 266 Preinstallation Manual
AVIA 355-355X Preinstallation Manual
AVIA 355-355X Preinstallation Manual
Paladin Advanced Preinstallation Manual
Paladin Advanced Preinstallation Manual
Paladin Preinstallation Manual
Paladin Preinstallation Manual
RAPID-Series Preinstallation Manual
RAPID-Series Preinstallation Manual
Verdi V-18 Preinstallation Manual
Verdi V-18 Preinstallation Manual
Verdi V-2/V-5/V-6 Preinstallation Manual
Verdi V-2/V-5/V-6 Preinstallation Manual
Verdi V-8/V-10 Preinstallation Manual
Verdi V-8/V-10 Preinstallation Manual
Innova 300C FreD/MotoFreD Preinstallation Manual
Innova 300C FreD/MotoFreD Preinstallation Manual
Innova 300C Preinstallation Manual
Innova 300C Preinstallation Manual
Innova 300C Sealed Mirror Preinstallation Manual
Innova 300C Sealed Mirror Preinstallation Manual
Innova 300C Skylight Preinstallation Manual
Innova 300C Skylight Preinstallation Manual
Innova 322C Preinstallation Manual
Innova 322C Preinstallation Manual
Innova 70C Preinstallation Manual
Innova 70C Preinstallation Manual
Innova 90C FreD Preinstallation Manual
Innova 90C FreD Preinstallation Manual
Innova 90C Preinstallation Manual
Innova 90C Preinstallation Manual
Sabre FreD Preinstallation Manual
Sabre FreD Preinstallation Manual
Sabre MotoFreD Preinstallation Manual
Sabre MotoFreD Preinstallation Manual
Sabre Preinstallation Manual
Sabre Preinstallation Manual
Astrella Preinstallation Manual
Astrella Preinstallation Manual
Astrella Preinstallation Manual
Astrella Preinstallation Manual
Astrella Preinstallation Manual
Astrella Preinstallation Manual
Legend Elite Preinstallation Manual
Legend Elite Preinstallation Manual
Legend Elite Preinstallation Manual
Legend Elite Preinstallation Manual
Legend Elite Preinstallation Manual
Legend Elite Preinstallation Manual
Libra Preinstallation Manual
Libra Preinstallation Manual
Libra Preinstallation Manual
Libra Preinstallation Manual
Libra Preinstallation Manual
Libra Preinstallation Manual
Vitara Preinstallation Manual
Vitara Preinstallation Manual
Vitara Preinstallation Manual
Vitara Preinstallation Manual
Vitara Preinstallation Manual
Vitara Preinstallation Manual
Technical Support for Laser Machining Tools

Customer satisfaction is Coherent’s most important measure of quality. Factory trained service engineers, in offices throughout the world, offer technical support and quick response time. Continuous training of technical support and field service engineers ensure the very best in product and customer care.

Phone Support

Coherent’s Laser Machining Centers are the most compact, flexible laser cutting tools available for any production shop. Production Automation options are available for enhanced productivity.

Worldwide phone support hotlines ensure that an expert drawing on the resources of a global company can always be reached. To reach a product support engineer, please contact 1-866-247-4767 or MPTbeamservice@coherent.com.

Warranty

All laser machining tools come with a 12 month warranty that covers service and parts. For additional information on warranty terms, please contact Coherent’s Service Department at 1-866-247-4767 or MPTbeamservice@coherent.com.

Lens/Optics Cleaning Procedure for Laser Machining Tools
Lens/Optics Cleaning Procedure for Laser Machining Tools
LIGHTCELL Preinstallation Manual
LIGHTCELL Preinstallation Manual
META Platform Preinstallation Manual
META Platform Preinstallation Manual
METABEAM Preinstallation Manual
METABEAM Preinstallation Manual
OMNIBEAM Preinstallation Manual
OMNIBEAM Preinstallation Manual
Service Document Center
Service Agreements
Service Document Center
Customer Support Brochure
Customer Support Brochure
Training Guides
Training Guides
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Laser Installation
Laser Installation & Service Guides
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Laser Measurement
Laser Measurement & Service Guides
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Call 1-800-227-8840

Outside the U.S. 1-408-764-4983

Coherent has locations across the globe that are available to provide support for any product, service or inquiry.

Visit our Contact Page to connect with any of our global sites.


Corporate Headquarters
Coherent Inc.
5100 Patrick Henry Drive
Santa Clara, CA 95054 USA

email: tech.sales@coherent.com

Send Us a Message

Please Read Before Continuing

Risk factors: Except for the historical information contained here, many of the matters discussed in this Web site are forward-looking statements, based on expectations at the time they were made, that involve risks and uncertainties that could cause our results to differ materially from those expressed or implied by such statements. These risks are detailed in the “Factors That May Affect Future Results” section of our latest 10-K or 10-Q filing. Coherent assumes no obligation to update these forward-looking statements.

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